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Medical Office Training Courses


PLEASE NOTE: The FTCC Online courses are for North Carolina residents only.

Learn at home at the convenience of your computer! The Online Medical Billing (Intermediate) program helps the student gain the knowledge and skills necessary to follow claims all the way through payment and prepares the student to work with industry specific forms such as CMS-1500 and UB-40. The program will give the student everything necessary to succeed, including comprehensive curriculum, flexible online training, and dedicated student and graduate support. The program's curriculum was developed by industry professionals with years of experience. The Online Medical Billing (Intermediate) program will teach the student computer fundamentals, keyboard kinetics, healthcare structure and organization, and documentation and confidentiality. The student will learn medical coding basics as well as healthcare reimbursement, ICD-10 and X12 5010 fundamentals, and patient billing and collection. The program includes a one-year help hotline that is offered by FTCC in partnership with Career Step. This course is sixteen weeks in length. FTCC requires that a student spend 15 hours per week on the course curriculum to stay on target to finish in the allotted time for this course.


Please Note: The student must complete all of the course modules and pass the final exam to successfully finish the Online Medical Billing (Intermediate) program.


Successful completion of a medical coding program and/or professional medical coding experience.


Start Date
Select Class
June 5, 2024 $180.00
July 10, 2024 $180.00
August 7, 2024 $180.00

Refund & Enrollment Policy


Refund Policy

The refund policy for Fayetteville Technical Community College's Continuing Education Division was established by the North Carolina Department of Community Colleges, Raleigh on October 15, 1993. The full refund policy is listed in the NC Administrative Code 23NCAC.2D.0203 (d) Brief Statement of Policy:
  1. A pre-registered extension student who officially withdraws from an extension class(es) prior to the first meeting of the class (should be 24 hours prior) will be eligible for a 100 percent refund by completing an official request form.
  2. The refund will be 75 percent if requested prior to the 10 percent date of the class(es) meeting.*
  3. No refunds will be given after 10 percent of class meetings.

*Please Note:  If a student received a scholarship and paid a registration fee of $1.00 for his or her online course that started April 4th, 2018, the student is not eligible to receive a 75-percent refund if the student drops his or her course after the start date of the course and prior to the 10-percent point of the course.

Enrollment Policy

Enrollment for a course will end a several days prior to the course start date.
For example:

Course Start Date: Wednesday, January 12th, 2011
Enrollment Deadline: Wednesday, January 6th, 2011


  • Students cannot enroll for more than one medical online course at a time
  • Access codes and passwords for course curriculum will be sent via e-mail to students on the day the course begins.

* To maintain registration in a course, students must log on to the online medical course web site and complete the course orientation within three days of the course start date. Failure to access the web site and complete the course orientation will result in a student's removal from the course.

Computer & Course Materials Requirements

All course materials are found within the online course.


Computer Requirements

Other Required Materials/Software: 
Since this course is completely online, your computer and internet connectivity will play an important role in your learning experience. Students must have reliable internet access and an active e-mail account for this course. The following minimum computer system specifications are recommended 

Note: Mobile browsing devices are not currently supported. However, CareerStep is investigating the implementation of mobile device support, and these specifications will be updated once a decision has been reached.