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Computer Education & Training Courses


PC TROUBLESHOOTING (INTRODUCTION)
Don't spend your hard-earned cash on expensive PC repairs! The vast majority of the problems people experience with their computers are completely avoidable, and most can be solved with nothing more than a few minutes of your time. Intro to PC Troubleshooting takes you step by step through the typical hardware and operating system problems encountered by technicians, teaching troubleshooting techniques to decipher any problem, and giving you the skills you need to solve them. Once you've mastered the basics, the course launches into some of the more advanced and nasty problems that crop up in the PC, teaching you how to diagnose and fix those problems as well! Finally, Intro to PC Troubleshooting shows you how to maintain and optimize a Windows PC. So what are you waiting for? Let's troubleshoot - and fix - some PCs!

REQUIREMENTS:

Fayetteville Technical Community College (FTCC) offers eight-week online courses that provide education and training in a variety of occupational areas! The courses are designed by a team of professionals from each respective field who work to provide you with an effective web-based learning experience. Prior to your course start date, you will receive a reminder e-mail that includes instructions on how to access the classroom website. Courses are hosted on ed2go's learning management system (LMS). Each program includes a set of lessons/modules and evaluations.

PRE-REQUISITES:

INSTRUCTOR: Ed2Go

Start Date
Day(s)
Time(s)
Location(s)
Price
Select Class
November 13, 2024 $70.00
December 18, 2024 $70.00
January 15, 2025 $70.00
February 12, 2025 $70.00
March 12, 2025 $70.00
April 16, 2025 $70.00
May 14, 2025 $70.00

Refund & Enrollment Policy

 

Refund Policy

The refund policy for Fayetteville Technical Community College's Continuing Education Division was established by the North Carolina Department of Community Colleges, Raleigh on October 15, 1993. The full refund policy is listed in the NC Administrative Code 23NCAC.2D.0203 (d) Brief Statement of Policy:

  1. A pre-registered extension student who officially withdraws from an extension class(es) prior to the first meeting of the class (should be 24 hours prior) will be eligible for a 100-percent refund by completing an official request form.
  2. The refund will be 75 percent if requested prior to the 10-percent date of the class(es) meeting.
  3. No refunds will be given after 10-percent of class meetings.

Enrollment Policy

Deadline for registration is 5:00 P.M. (EST) Wednesday, a week before the course begins.

*Please Note*

  1. To be officially enrolled in a course, students MUST log on and complete Quiz 1 by the first Friday of a course.
  2. To receive a passing grade for the course, students MUST complete 9 out of 12 quizzes and pass the final exam with a grade of a 70 or better. Failure to meet both requirements will result in a grade of "U" or unsatisfactory.
Accessing your course classroom:
  1. Please visit www.ed2go.com/ftcc.
  2. Double-check your receipt to make sure that you choose the correct course title and date!
  3. Once the home page pulls up, please type the course name into the "Search Catalog" bar at the top of the screen and press enter.
  4. When the course description pulls up, please click the red "Add to Cart€" button.
  5. Choose your course date from the listing of dates in the "Session Date" drop down menu, and select the "Continue to Checkout"€ button.
  6. On the next page, if you are a returning student, please enter your e-mail address and password in the appropriate fields. At that point, continue through the steps until you reach the "Checkout" page.
  7. If you have never taken an Ed2Go course before, please create a username and password by clicking the link for new students. After creating your username and password, continue through the steps until you reach the "Checkout" page.
  8. Please click the "Checkout" button.
  9. After clicking the "Checkout" button, you will be taken to a page where you will read through the registration and payment information.
  10. If you have already registered and paid your registration fee on the Learn FTCC website, you will not need to make a payment for your course. At that time, please click on the "Enter My Classroom" button.
  11. If you have not registered and paid your registration fee on the Learn FTCC website, you will be directed to the Learn FTCC website to register and pay your registration fee. Afterwards, please click on the "Enter My Classroom" button.
  12. On the next page, please click the "Orientation" button on the next page and complete it.
  13. Write down your username and password in a safe location!
  14. On the start date of your course, you will return to the www.ed2go.com/ftcc home page, and click on the "€œClassroom" link to access your course or courses.

Computer & Course Materials Requirements

A computer equipped with any Microsoft Windows Vista or better. You will also need access to one or more computers that do not contain any data you consider sensitive.

 

Computer Requirements

Internet access
Email
One of the following browsers: 

Mozilla Firefox

Microsoft Internet Explorer (9.0 or above) 

Google Chrome

Safari

Microsoft Word
Adobe PDF  plug-in (a free download obtained at Adobe.com .)