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Business Courses


SIX SIGMA: TOTAL QUALITY APPLICATIONS
Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming, Pareto charts, and critical to quality help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, checksheets, scatter diagrams, failure mode and effects analysis (FMEA), and force field analysis.

In this six-week online course, you will learn how to apply the DMAIC model each step of the way. You'll learn how to define, plan, implement, and close a Six Sigma project. You'll also know how to use process capability and how to apply lean thinking. And you'll understand the basics of advanced Six Sigma tools such as sampling, design of experiments (DOE), analysis of variance (ANOVA), hypothesis testing, control charts, and probability distributions.

This course will help you prepare for the internationally-recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality® (ASQ®).

ed2go is a global Registered Education Provider for the Project Management Institute (PMI)®. Registered Education Providers (R.E.P.s) offer programs and courses that are preapproved for professional development units through PMI and have been reviewed by a Project Management Professional (PMP)® to ensure that they meet the expectations of PMI for professional development in project management.

This program/course is a good choice for those looking for project management experience and those aspiring to obtain a credential from PMI.  It's also an excellent choice for existing PMI credential holders looking for an approved activity for continuing certification PDUs. At the end of this course, you'll receive a certificate indicating your completion of this course, which is equivalent to 24 hours. You will need to create an account on pmi.org and add this course to your account in order to qualify for 24 PDUs. ed2go is an approved provider, R.E.P. #3213. Please visit pmi.org to learn more about PMI credentials and how they may fit into your continuing education plans. (This course aligns to the PMI Talent Triangle™.)

For the Talent Triangle breakdown of PDUs for this course, please Click Here.

PMP, Project Management Professional, Project Management Professional (PMP), PMBOK, PgMP, PMI-RMP, CAPM, PMI-SP, PMI Scheduling Professional (PMI-SP) and the PMI REP Logo are registered marks of the Project Management Institute. 

PMI Talent Triangle is a registered trademark of the Project Management Institute. 

REQUIREMENTS:

Fayetteville Technical Community College (FTCC) offers eight-week online courses that provide education and training in a variety of occupational areas! The courses are designed by a team of professionals from each respective field who work to provide you with an effective web-based learning experience. Prior to your course start date, you will receive a reminder e-mail that includes instructions on how to access the classroom website. Courses are hosted on ed2go's learning management system (LMS). Each program includes a set of lessons/modules and evaluations.

PRE-REQUISITES:
It is recommended but not required that students complete the Total Quality Fundamentals course prior to taking the Six Sigma: Total Quality Applications course.

INSTRUCTOR: Ed2Go (SS - $85)

Start Date
Day(s)
Time(s)
Location(s)
Price
Select Class
December 18, 2024 $85.00
January 15, 2025 $85.00
February 12, 2025 $85.00
March 12, 2025 $85.00
April 16, 2025 $85.00
May 14, 2025 $85.00

Refund & Enrollment Policy

 

Refund Policy

The refund policy for Fayetteville Technical Community College's Continuing Education Division was established by the North Carolina Department of Community Colleges, Raleigh on October 15, 1993. The full refund policy is listed in the NC Administrative Code 23NCAC.2D.0203 (d) Brief Statement of Policy:

  1. A pre-registered extension student who officially withdraws from an extension class(es) prior to the first meeting of the class (should be 24 hours prior) will be eligible for a 100-percent refund by completing an official request form.
  2. The refund will be 75 percent if requested prior to the 10-percent date of the class(es) meeting.
  3. No refunds will be given after 10-percent of class meetings.

Enrollment Policy

Deadline for registration is 5:00 P.M. (EST) Wednesday, a week before the course begins.

*Please Note*

  1. To be officially enrolled in a course, students MUST log on and complete Quiz 1 by the first Friday of a course.
  2. To receive a passing grade for the course, students MUST complete 9 out of 12 quizzes and pass the final exam with a grade of a 70 or better. Failure to meet both requirements will result in a grade of "U" or unsatisfactory.

Accessing your course classroom:

  1. Please visit www.ed2go.com/ftcc.
  2. Double-check your receipt to make sure that you choose the correct course title and date!
  3. Once the home page pulls up, please type the course name into the “Search Catalog” bar at the top of the screen and press enter.
  4. When the course description pulls up, please click the red “Add to Cart” button.
  5. Choose your course date from the listing of dates in the "Session Date" drop down menu, and select the “Continue to Checkout” button.
  6. On the next page, if you are a returning student, please enter your e-mail address and password in the appropriate fields. At that point, continue through the steps until you reach the "Checkout" page.
  7. If you have never taken an Ed2Go course before, please create a username and password by clicking the link for new students. After creating your username and password, continue through the steps until you reach the "Checkout" page.
  8. Please click the "Checkout" button.
  9. After clicking the "Checkout" button, you will be taken to a page where you will read through the registration and payment information.
  10. If you have already registered and paid your registration fee on the Learn FTCC website, you will not need to make a payment for your course. At that time, please click on the "Enter My Classroom" button.
  11. If you have not registered and paid your registration fee on the Learn FTCC website, you will be directed to the Learn FTCC website to register and pay your registration fee. Afterwards, please click on the "Enter My Classroom" button.
  12. On the next page, please click the "Orientation" button on the next page and complete it.
  13. Write down your username and password in a safe location!
  14. On the start date of your course, you will return to the www.ed2go.com/ftcc home page, and click on the “Classroom” link to access your course or courses.

 

Computer Requirements

Internet access
Email
One of the following browsers: 

Mozilla Firefox

Microsoft Internet Explorer (9.0 or above) 

Google Chrome

Safari

Microsoft Word
Adobe PDF  plug-in (a free download obtained at Adobe.com .)