Instructor-led Courses

Are you protecting your funeral home's most important resource? The public and your client families must be expertly and professionally served by your firm's staff. Hiring, motivating, enriching, and retaining professionals is crucial to public servants. Responsibilities aren't limited to managers and owners, but also to individual employees. This presentation attempts to bring awareness to the needs of today's families and death care professionals to be more effective in everyday work and service.   (Five CEUs)

A.   1. Hiring the best employees.

B.   2. Motivation of current staff.

C.   3. Retaining great staff.

D.   4. Meeting the needs of today's client families.