Instructor-led Courses

FTCC ONLINE RECORDS CLERK

PLEASE NOTE: The FTCC Online Career Training courses are for North Carolina residents only. Regardless of the industry, records are a vital component of a functional, efficient, and effective office environment. From keeping track of finances to tracking customer service issues, detailed records can make the difference in a good organization and a great organization. FTCC is offering a course for those individuals who want to train to be records clerks or improve their recordkeeping skills. Individuals will train in various recordkeeping systems and learn how to think critically in response to records-related issues within an office setting. This course also will provide a review of Microsoft Excel, Word, and Outlook and train individuals to utilize these programs to improve organization and time management. In this course, individuals will apply their training and skills to a combination of traditional and non-traditional course assignments that are designed to reinforce recordkeeping concepts and basic principles of office systems technology.

REQUIREMENTS:

PRE-REQUISITES:

INSTRUCTOR: Dawn Gillis

Start Date	Day(s)	Time(s)	Location(s)	Price	Select Class
November 6, 2019				$180.00
January 15, 2020				$180.00
March 4, 2020				$180.00
May 6, 2020				$180.00

Refund & Enrollment Policy

Refund Policy

The refund policy for Fayetteville Technical Community College's Continuing Education Division was established by the North Carolina Department of Community Colleges, Raleigh on October 15, 1993. The full refund policy is listed in the NC Administrative Code 23NCAC.2D.0203 (d) Brief Statement of Policy:

1. A pre-registered extension student who officially withdraws from an extension class(es) prior to the first meeting of the class (should be 24 hours prior) will be eligible for a 100-percent refund by completing an official request form.

2. The refund will be 75 percent if requested prior to the 10-percent date of the class(es) meeting.

3. No refunds will be given after 10-percent of class meetings.

Enrollment Policy

PRE-REGISTRATION IS REQUIRED BY 5:00 P.M. ONE WEEK BEFORE THE CLASS START DATE.

A student also must have and provide FTCC with an e-mail address and phone number that FTCC administrative staff can utilize for course communication.

Computer & Course Materials Requirements

For more information regarding books and materials for the FTCC Online Records Clerk course, please call (910) 678-8404.

Computer Requirements

A student in the FTCC Online Records Clerk course must have access to a personal computer and/or lap top computer in addition to consistent and reliable internet access.