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Medical Office Training Courses


PLEASE NOTE: The FTCC Med Online courses are for North Carolina residents only.

Train for a new career as an Electronic Health Records Office Professional!  In this career, individuals play an integral role in the daily operations of physician's offices and hospitals. Throughout this course, students will learn Microsoft Office basics, healthcare documentation and reimbursement, practice finances, and standard office procedures.  In addition, students will be focusing heavily on a vital component of the medical field-electronic health records. Students will complete interactive course modules that include over 20 hours of training on the industry-standard ezEMRx EHR software. Upon completion of the Electronic Health Records Office Professional program students will be prepared for the Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Records Specialist (CEHRS) certification exams. 

Please Note: The student must complete all of the course modules and
pass the final exam to successfully finish the Online Electronic Health Records Office Professional course.



Start Date
Select Class
March 6, 2019 $180.00
April 3, 2019 $180.00
May 1, 2019 $180.00

Refund & Enrollment Policy


Refund Policy

The refund policy for Fayetteville Technical Community College's Continuing Education Division was established by the North Carolina Department of Community Colleges, Raleigh on October 15, 1993. The full refund policy is listed in the NC Administrative Code 23NCAC.2D.0203 (d) Brief Statement of Policy:
  1. A pre-registered extension student who officially withdraws from an extension class(es) prior to the first meeting of the class (should be 24 hours prior) will be eligible for a 100 percent refund by completing an official request form.
  2. The refund will be 75 percent if requested prior to the 10 percent date of the class(es) meeting.*
  3. No refunds will be given after 10 percent of class meetings.

*Please Note:  If a student received a scholarship and paid a registration fee of $1.00 for his or her online course that started April 4th, 2018, the student is not eligible to receive a 75-percent refund if the student drops his or her course after the start date of the course and prior to the 10-percent point of the course.


Enrollment Policy

Enrollment for a course will end a several days prior to the course start date.
For example:

Course Start Date: Wednesday, January 12th, 2011
Enrollment Deadline: Wednesday, January 6th, 2011


  • Students cannot enroll for more than one FTCC Med Online course at a time.
  • Access codes and passwords for course curriculum will be sent via e-mail to students on the day the course begins.

* To maintain registration in a course, students must log on to the online medical course web site and complete the course orientation within three days of the course start date. Failure to access the web site and complete the course orientation will result in a student's removal from the course.

Computer & Course Materials Requirements

There are no hard copy textbooks required for the Electronic Health Records Office Professional course. All course modules are in an online format.


Computer Requirements

Internet Access Hardware Software Browser Operating System Note:

* Mobile browsing devices are not currently supported. However, Career Step is investigating the implementation of mobile device support, and these specifications will be updated once a decision has been reached.

** The Opera browser has been successfully utilized to view courses from an iPad.